Adding a New Provider
A complete step-by-step guide to searching our provider directory, connecting your medical portal, and syncing your health records.
Searching the Directory
VitalLoop allows you to consolidate your records from various medical portals in one place. You can manage your healthcare connections at app.getvitalloop.com/providers.
- Navigate directly to the provider search directory at app.getvitalloop.com/providers/search or by clicking the "Find Your Provider" button on the providers list page.
- Enter your medical group or clinic's name into the search bar. The search input uses a 300ms debounce to ensure smooth typing and performance.
- Use the state filter dropdown to narrow down results by geography.
- If no records match, the screen displays a Directory stats empty state, indicating how many providers are currently indexed and suggesting that you try broader terms.
Connecting & Syncing
- Establishing a Connection: Locate your provider card in the search results. Connectable cards are marked with an external link icon. Click "Connect" to launch the secure portal verification window.
- Success Animation & Redirection: Once authenticated, a connection success animation will play, and you will be automatically redirected back to your active Provider List at app.getvitalloop.com/providers.
- Syncing Your Records:
- An automatic initial sync will start in the background immediately upon connection.
- You can manually fetch the latest health records at any time by clicking the "Sync Now" button on the provider's status card.
Still need a hand?
Reach the VitalLoop team and we'll help you sort it out.